I’ve just had two crashes in the past hour playing Ghost Recon. A quick search online found a few people who had problems with Ghost Recon as well as the Aqua Blue 3DS. On further investigation via twitter various other Nintendobloggers have confirmed they they have had crashes themselves with both Aqua and Black consoles.
The problem is as follows:
The top screen goes black and the bottom screen says “A problem has occured, hold down the power button and restart the system. Contact your local support center if the problem persist”
There is nothing on http://www.nintendo.co.uk about this as of yet and Nintendo.com is giving the following advice:
- The system is frozen (locked-up) and displays a black screen
What to do:
- Press and hold the POWER Button down until the system powers off. Then power the system back on.
Still Not Resolved:
- If the system is still freezing and displaying a black screen, the system will need to be repaired. To start the repair process, click here.
Upon resetting the console it works fine, but it has now happened twice to me. I shall contact Nintendo in the morning to see if it’s a known fault or not.
Have you experienced these crashes? If so has it happened after the system update? Has it happened more than once? Let me know in the comment boxes.